Method One: Press inwards with the palm of your hand just above the handle at the same time you push in or pull up on the latch mechanism. Sometimes a slap of your hand in the same location works better. This method may help free a sticky latch mechanism. Method Two: Note this will not work on latches with the plastic lift handle. Look underneath the Jeep between the bumper and the gas tank. You are now looking at the bottom side of the cargo floor. You should see the two metric 15mm nuts that secure the striker bracket to the floor of the Cherokee. A tow hitch bracket or gas tank skid plate may block your access to the striker nuts. If you can see the nuts, use a metric socket and socket wrench to remove the nuts securing the striker plate. You can now reinstall the striker to the floor and retighten the two nuts. Method Three: For hatches with the plastic handle this problem may occur because of extreme heat. Spray the handle with cold water to cool the area and the hatch will then open. Method Four: If rear hatch is stuck closed, sit in the cargo area and remove the plastic trim cover on the inside of the rear hatch to access and adjust/repair the latch mechanism. If hatch is unable to be closed remove the plastic trim with hatch raised. The plastic cover on the inside of the rear hatch is attached with four Phillips #2 screws along the inside top and 4 more along the sides (2 each side) and approximately 10 snap fasteners spaced around the inside. The 4 screws at inside top are accessible from inside the vehicle, the 2 screws on either side are not accessible when the hatch is closed. (2) Along the lower edge of the rear window, using your fingers, gently pry the edge of the plastic cover away until the 4 snap fasteners pop free along the lower edge of the rear window. You will have to pull the plastic about 3 inches from the window before the fasteners release.
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